SUCCESS STORY: Boston Medical Center Drives Efficiency with Mobile Facility Management App


Boston_Medical_Center

Not only have we made our facility management team happier and more efficient with the new smart ways of working on-site, we have also eliminated the huge amount of paperwork previously required by hundreds of technicians completing thousands of work orders a day.”

Bob Biggio, Vice President of Facilities and Support

The Project

Industry: Healthcare
Magic Solution: Magic xpa Application Platform, MDM, PS

    • Manage Scheduled & On-Demand work orders
    • Scan barcode
    • Offline support
    • Seamless transition from iOS to Android tablets
    • MDM solution
    • Upgraded existing Magic C/S app to cross-platform

Objectives

    • Improve efficiency of technicians
    • Enable immediate response for critical malfunctions
    • Create centralized solution for hospital staff to initiate and monitor service calls

Advantages

  • Increased efficiency
  • Reduced costs by eliminating paperwork
  • Faster repairs
  • Greater management and employee satisfaction
  • Ordered another app

SOURCE: Magic Software




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